3D Printer

Q:What are the file formats supported by Panospace ONE?

ZSP, you will get this file format when you slice a model in Panobuilder.

Panobuilder is our slicing program that you can download HERE.

Q:Where can I download 3D files?

ifind3d.com is a search engine for 3D models. There are several good communities where you can find plenty of 3D models.

Q:Which temperature should I use for my print?

It depends on the temperature in the room and on the structure of the model. Panospace filament works best in 195-225 degrees but sometimes you have to adjust the temperature on the model to get the best result.
Recommended printing temperature is 215-225 degrees Celsius.

Q:What is a raft?

We recommend that you use a raft when you make your 3D model.
Before the actual print starts, the printer built a bottom plate to support your model. This will make the model more stable and it also helps with the distance between your model and the nozzle.

Q:When do I need to use building support?

Let’s say you’re going to print in a standing 90 degrees angle and if you don’t use the support the filament will be extruded in the air. When the overhang is too much you need to use the support material. In such cases, you can select this setting in your Panobuilder software.

Q:How do I transfer files from my computer to the printer?

You can either choose to save them on the SD-card or you can transfer directly from the computer to the printer via the USB-cable. You can take out the SD-card and put it in to your computer to load several drawings at the same time.

Q:Why do I need to use the glue stick?

To prevent the model go get loose from the plate while printing.

Q:There is a knocking sound while printing?

If you discover a knocking sound from the extruder, it means the filament is not fed smooth through the nozzle. Please try the following things:

  1. If the gap between the nozzle and the print bed is too narrow, the filament will not extrude.
    -Increase the gap between nozzle and plate to 0.4 mm.
    Tips: A regular writing paper is about 0.1mm thick, fold a paper twice to make 4 layers. This will be a good measurement for 0.4 mm.

  2. If the temperature is too low, the filament can not be melted down quickly enough and squeezed out smoothly.
    -Increase the temperature by 5-10 °C to see if the filament is fed more smoothly.
    Tips: Recommended printing temperature is 215-225 °C.

  3. If the filament is tangled in the filament roll, or the filament roll is stuck in the holder by some reason, the extruder can hardly feed the filament.
    -Check the filament roll and make sure the lid is not too tight.

Q:Problem with a model?

If your model doesn’t print correctly it could depend on different reasons.
Most of the models on the Internet are not verified so unfortunately we can’t guaranty that all models works.
If the printer extrude and work properly it will be due to the downloaded drawing.
Please try to use a 3D model repair software that you can find on the Internet.
Some models need support material.

Q:Can I stop a print and then continue printing later?

When you press stop, you won’t be able to continue the print.

Q:The Raft is hard to remove?

If the raft is hard to remove from the model you can try to reduce the temperature 5-10 degrees on the model, this has to be done in Panobuilder when you slice your model.
You can also try to increase the distance between the building plate and nozzle with 0.1mm.

Q:How do I clean the plate from the glue?

Use a wet paper towel to clean the plate.
Tips: Clean the plate after some prints so there are not any old glue on the print bed. This can affect the distance to the nozzle.

Q:The glass plate is loose?

If the glass plate is a little lose you can find a small allen screw under the plate. Use a 2 mm allen wrench to tighten the screw. Please make sure the glass plate is all the way down and in level with the nozzle.

Q:The printer does not heat up and start to print?

Please check that the power cable is inserted properly. If this does not help, format the micro SD-card and restart the printer.

Q:Didn´t you find what you are looking for?

Please contact us on help@3dpanospace.com.cn for further questions.